LegalEffective 22 September 2026Last updated 8 October 2026

Terms of Service.

These are the terms for using Paceline. They are short because the product is in beta and we would rather you read them than skip them. Using Paceline means you agree to them. Our Privacy Policy explains what we do with your data and is part of these terms.

• 1. Who you are dealing with
• 2. Beta status
• 3. Your account
• 4. The coach is not a doctor
• 5. Your data and your content
• 6. Connected services
• 7. Acceptable use
• 8. Our stuff
• 9. Price
• 10. No warranty
• 11. Limits on our liability
• 12. Ending things
• 13. Governing law
• 14. Changes
• 15. Contact

01Who you are dealing with

Paceline is provided by Paceline Labs Inc., 527 W 27th St, Apt 5C, New York, NY 10001, United States ("we", "us"). "Paceline" means the web app, the iOS and Android apps, the coach over messaging apps, the connector for AI assistants, and this website.

02Beta status

Paceline is in beta. Features change, break, and sometimes disappear. We may reset or migrate data with notice, pause the service for maintenance, and end the beta or your access to it at any time. Please tell us when something is wrong; that is what the beta is for.

03Your account

• You must be at least 13 years old. If you are under the age at which you can enter into a contract where you live (18 in most US states), a parent or guardian must agree to these terms for you, and they are responsible for your use of Paceline.
• Keep your login details to yourself. You are responsible for what happens under your account until you tell us it has been compromised.
• Give us accurate information. The coach works from your data; wrong height, weight or birth date means wrong training zones.
• One account per person. Do not share an account or use someone else's.

04The coach is not a doctor

The coach is built on AI models. It can misread data, miscount, and be confidently wrong. Always use your own judgement, and stop training and seek medical help if you feel unwell. Talk to a doctor before starting or changing a training programme if you have, or suspect you have, a medical condition. You are responsible for your own training and for the decisions you make with the coach's input.

05Your data and your content

Your training data, uploads and conversations are yours. You give us the permission we need to store, process and display them in order to run Paceline for you, including sending them to the AI providers named in our Privacy Policy. We do not sell your data and we do not train models on it.

If you share something by link, you are choosing to make it visible to anyone with the link, including your display name. Only share what you are comfortable making public.

Do not upload content you do not have the right to share, such as a coaching plan that is someone else's copyrighted work, unless you have permission or it is for your own personal training.

06Connected services

Garmin, Strava, TrainingPeaks, COROS, Apple Health and the other services you connect have their own terms, and your use of them through Paceline is also subject to those terms. We can only do with their data what they allow: for example, we display Garmin and Strava data with the attribution they require, and we use it only to coach you. Those services may change or withdraw access at any time, which can affect what Paceline can do; we are not responsible for their availability or their decisions.

Workouts we push to your device go through the service's own systems, and the service's settings decide who else can see them.

07Acceptable use

Do not:

• Use Paceline to harm yourself or others, or to seek dangerous advice such as extreme weight loss or training through injury.
• Try to break in, probe, scrape, overload, or reverse engineer the service, or access another athlete's data.
• Use the coach or the AI-assistant connector to extract data at scale, resell access, or build a competing dataset.
• Upload malware, or content that is illegal, abusive or that you do not have rights to.
• Use Paceline for anyone under 13.

08Our stuff

Paceline, its software, design, coaching methods, models and content are owned by Paceline Labs Inc. or our licensors. We give you a personal, non-transferable licence to use them as part of the service while these terms are in force. Training plans and workouts the coach generates for you are yours to follow and export. Garmin, Strava, Apple, COROS, TrainingPeaks and other names are trademarks of their owners; they do not endorse Paceline.

If you send us feedback, we may use it without owing you anything. We will still say thank you.

09Price

The beta is free. If we introduce paid plans we will tell you what they cost and let you decide before anything is charged.

10No warranty

Paceline is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or uninterrupted operation. Training carries inherent risks of injury; you take those on when you train, with or without the coach.

11Limits on our liability

To the fullest extent the law allows, Paceline Labs Inc. and its officers, employees and contractors are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of Paceline. Our total liability to you for any claim is limited to the greater of the amount you paid us in the twelve months before the claim, or USD 100. Some places do not allow these limits; where that is the case, they apply only as far as the law permits.

12Ending things

You can stop using Paceline at any time and ask us to delete your account by emailing hello@pacelinelabs.com. We can suspend or end your access if you break these terms, if we end the beta, or if we have to for legal or safety reasons; we will tell you why unless the law prevents it. Sections 4, 5, 8, 10, 11 and 13 survive termination.

13Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Disputes go to the state or federal courts in New York County, New York, and you agree to their jurisdiction. If you are a consumer in a country whose law gives you rights that cannot be waived, you keep those rights.

If any part of these terms is found unenforceable, the rest still applies. These terms and the Privacy Policy are the whole agreement between us about Paceline.

14Changes

We will update these terms as the product grows. For material changes we will tell you in the app or by email before they take effect. Continuing to use Paceline after that means you accept the new terms.

15Contact

hello@pacelinelabs.com, or by post to Paceline Labs Inc., 527 W 27th St, Apt 5C, New York, NY 10001, United States.